VIP HOMES Mijas / Marbella.
“Do we trust this company?” There’s a very sim ple answer: confirm that the job is done, as it should be. A company might have been trading for several years, but this does not mean that there still is a serious approach behind it. All depends on the correct management and approach. Quality and guarantee, of the work and of the company, should be seen as an investment and not as an extra cost. The final job must produce a property upgrade that adds market value.
Most Europeans take this for granted, or are convinced that it is done, but surprising ly it is not always the case. The ironic “why should we bother?” once the contract is secured but might let the company make changes that could be seen as an extra income opportunity.
Home improvement companies will offer different pri ces for the same job, but there will be enormous differen ces in quality. Small details can make all the difference, in the quality of materials, internal company approaches, for example.
Companies may vary when it comes to the type of materials they use. The real issue is value for money and to have a satisfactory pricequality balance. Long term client satisfaction should be the priority, even if it costs a bit more! Intrinsic values like dedication, transparency and good service within the company are paramount and should be obvious to the client.
Client satisfaction should be the main goal of any company. This seems obvious, but in a recession, there is the temptation to ‘cut corners’ in order to undercut com petitors. This results in poor quality service and materials. We should always choose the very best quality we can afford in order to avoid disappointment.
The atmosphere within a company will be reflected in the final product and customer satisfaction. Quality can only be guaranteed with friendly, personal service, atten tion to detail and transparency in conveying information. It is essential that there is mutual trust between the com pany and the client.
Certain companies look after their clients very well. This is an investment in the future for all concerned. The better the quality of the job, the better the final guarantee. Then everyone is happy! A personalized & guaranteed service, through constant feedback, in order to maintain the highest quality product and service at all times, pro per site management and step by step feedback, should always be a requirement to ensure total satisfaction.
Tel: 952 666 291 or 610 748 099